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OC: Online Community Producer at WEGO Health

The Online Community Producer at WEGO Health (www.wegohealth.com) must have a passion for social media and be a self-driven, hands-on individual who strives to make an immediate positive impact on a successful, fast growing Internet business. The atmosphere here at WEGO Health is relaxed and the hierarchy is flat, WEGO Health is a great place to grow and learn.

Requirements:

  • You must have a passion for social media and online community from both the production/development and user experience perspectives.
  • You should have excellent writing and communication skills. You must be extremely organized.
  • Top notch marketing analytic skills are essential and you should be able to interact with a variety of business professionals.
  • The Online Community Producer should be a problem solver who can take disparate information, distill it, and report key takeaways to senior management.
  • Strong Microsoft Office skills – Word, Powerpoint, and Excel.
  • 1-3 years experience and a college degree are preferred.

Responsibilities Include:

  • Monitor the discussion groups and identify website users who could be considered for leadership roles in the community.
  • Launch new health specific communities with the Community Director as needed.
  • Implement an active recruitment effort to find and retain new community members.
  • Assist in the development of aggressive marketing campaigns across multiple websites.
  • Send weekly outreach e-mails to both new and existing site members.
  • Review on a daily basis comments posted by members on the site for appropriate information.
  • Coordinate mailings and surveys.
  • Daily monitoring and analysis of web analytics tools to maintain or improve natural search positioning.
  • Running and maintaining reports designed to convey key performance indicators to senior management.
  • Provide first line of defense customer care to community members and site users. Respond to emails and help calls in a timely and engaging way.
  • About WEGO Health:
    WEGO Health is a new company exploring next-generation consumer experiences in online health information. We are backed by a premier venture capital firm and are well positioned for out-of-the-gate success in this important industry. WEGO Health’s founding CEO is a career online executive with significant experience and achievements with one of the world’s top consumer Internet companies. Visit www.wegohealth.com for more information.

    Interested candidates should email a resume and coverletter to adriennelb@wegohealth.com

This post was written by:

Bill Johnston - who has written 213 posts on Online Community Report.


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About the OC Report


The Online Community Report features best practices, strategies, research, and events for Online Community and Social Media professionals. Jim Cashel, Heather Virga, and other staff at Forum One edit the Online Community Report. Forum One provides consulting services for community strategy, design, network building, management, metrics, and social media implementation.

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