GreatSchools Community Manager
We’re looking for someone who is excited about working in a fast-paced Internet organization and making a positive impact on the world.
GreatSchools.net, a nonprofit online guide to K-12 education, will soon be launching community features for its audience of over 30 million visitors each year. The heart of our community will be parents who are passionate about education, making their schools better for their children, and supporting their children’s learning. The Community Manager will join as GreatSchools launches the very first of its community features and will be responsible for cultivating the development of the feature set and the user community to realize its vision and potential.
Using his/her consumer marketing expertise, business acumen, love of online communities and of people sharing their ideas and passions, the Community Manager will guide the direction of community products for GreatSchools and work with key stakeholders to develop and deliver value-added collaborative user experiences. The Community Manager will bring his/her knowledge about educational and parenting issues to help foster the community’s growth.
Primary responsibilities include member development and moderation/facilitation. S/he will work to unite and energize resources across departments (advertising, editorial, outreach, product and data) to leverage in-house talent around making the community successful.
Working collaboratively with product management, s/he will also follow and analyze trends in online community services and will be responsible for creating business cases for changes and new products. S/he will work closely with stakeholders to finalize functional specifications and assist with decisions about information architecture. S/he will work with external businesses as needed to develop content, services, tools, and marketing partnerships. The Community Manager will be constantly looking for opportunities to get individual community members more involved in the community by developing tiered moderation models, school ambassador programs, and other models.
Candidates should have 3-5 years of successful community management and marketing experience at a consumer internet company with a proven track record of successfully growing an online community from its infancy. Sh/e should also have a strong technical understanding of web technologies and the operations of a commercial website. The ideal candidate will have proven analytical and communication skills and the ability to identify customer needs and communicate them to constituents. Must be passionate about education and knowledgeable about issues facing parents today.
Salary commensurate with experience. This is a full-time (40 hours per week) regular position at the GreatSchools.net corporate office in San Francisco. No contract offers, please. Benefits package includes: Medical, dental, vision, long-term & short-term disability, life & ADD and retirement plan.
Please email a cover letter and resume letter including salary requirements to jobs@GreatSchools.net with “Community Manager” in the subject line. Resumes without cover letters will not be considered.
