Optaros is looking to hire an Online Community Manager on a contract basis for 30 hours per week with possible role expansion. The community manager will run and manage the daily operations of their newly created (beta) Enterprise Open Source community which includes their first directory of open source software products of its kind and community of practice to support both buyers and vendors of enterprise open source solutions. (Optaros EOS http://eos.optaros.com/).

Community manager responsibilities include:
Take a very active role moderating the community and member relations.
Translates member needs into new features and new services and work with IT and design to describe new feature and services in a way that technology team can implement.
Ensure members understand and leverage community features and functions such as blogs, RSS feeds, community forums, etc.
Develop standard reporting on Web site performance that to be shared with senior management, content owners, and other interested parties.
Develop and initiate member programs to enhance value and drive repeat visits and member referral.
Manage frequency and flow of all member touch points, ensuring consistency and member engagement.
Maintain member database including acquisition, activity profile, segmentation and retention.
Log, prioritize, track, assign, escalate, research and close incidents.
Build relationships with stakeholders; primarily members, sponsors and partners around community goals and milestones.

About Optaros
Optaros is an international consulting and systems integration firm that provides enterprises with online business solutions that leverage the next generation of internet technologies and approaches. Our solutions combine the power of online communities (commonly referred to as “Web 2.0”), rich user interfaces, and service oriented architectures to help our clients engage and interact with their customers.

Remote applicants will be considered. An understanding of open source software and 3-5 years experience running a business or IT community is strongly preferred.

Please submit applications, cover letter and salary requirements to vdimauro@leadernetworks.com.